North Wales Active - Booking, Terms & Conditions

Ways to book...

  • Book online (only for mixed sessions)
  • Email: jamie@northwalesactive.co.uk
  • Phone: 07800 666 895
  • Paypal link below.

 

MasterCard Visa American Express All credit cards PayPal Payment over phone
MasterCard, Visa, American Express, Credit Card, Paypal, Payment over phone

 

info@northwalesactive.co.uk

 

Tel: 07800 666895

 

Paypal below is Deposit only

 

Activity Deposit

Terms & Conditions

Book & Pay

To book one of our activities we require a deposit. The remaining amount is due 1 week prior to the activity date.

  • Bank transfer - Free
  • Over the phone by bank card - Free
  • Over the phone By credit card - 3% charge
  • Paypal link on website
  • Or we can send you a Paypal invoice

After payment is made we will send out a booking confirmation email.

 

Payment information form is below to download.

 

Equipment for Gorge walking & Coasteering

Please bring...

  • Trainers/boots to get wet in
  • Shorts for over your wetsuit
  • Towel for after
  • Maybe some warm clothes for after

We will provide...

  • Wetsuit
  • Helmet
  • Bouyancy aid
  • Insurance

Activity day

Please turn up 5 minutes before your activity to fill out a disclamer form and to get ready for the activity.

If you are on a mixed day course please understand you have a 20 minutes late period before your session is cancelled.

Private courses - We recommend starting at 10.00am or 13.30 but can start at a time that suits you if possible.

Safety

We may sometimes have to change activities or locations due to weather or unsuitable activity conditions. In this unlikely event we will offer an alternative activity or new date/day.

We are a fully insured company that use very qualified and experienced staff.

Please listen to all instructions given by North Wales Active staff.

Cancelation policy

Deposits are non-refundable.

We are an extremly friendly company but if you cancel your booking

  • 15 days before - you recieve full refund - Minus deposit
  • 8-14 days before 50% refund
  • 7 days or less zero refund

Age restricitons

Gorge 1 - 10 years and older

Gorge 2 - 12 years and older

Coasteering - 12 years and older

Climbing & Abseiling - 6 years and older

Mountain walking - 6 years and older

Transport

We do not provide any transport to or from our activity locations unless previoulsy organised or arranged.

We try and meet all our customers at the activity location saving you valuable time and money.

All though all areas we use are extremly safe we are not responsible for your cars or posessions.

Fitness

Firstly we recommend everyone who wants to participate in our activities consult Their doctor first.

Coasteering and Gorge 2 - We require you to be able to swim 25 metres.

All our activities are physically demanding, if you have any doubts please contact us to discuss it further.

Changing rooms

There are no changing facilities at any of our activity locations but if you require or need facilities we can help with suggestions.

Gift Vouchers

Gift vouchers are available all year round and are valid for 12 months from purchase date.

They can be used for any activity we offer.

Prior to coming

Please provide us with...

  • Wetsuit sizes - S, M, L, X-L  -  as a guide
  • Telephone number incase of Location details or emergencies
  • Please take a note of our Tel number thats on all emails

Personal kit & Equipment

You are welcome to bring cameras & Go-pros on the activity but we accept no responsibility for loss or damage.

Please also adhere to safety instructions by instructors regarding these items whilst on activity

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